returns + refunds.

we're sorry to hear our products didn't work out for you. we offer a full refund within 15 days of delivery. products must be purchased through our online store, and be in new condition and sealed.

we do not refund the shipping charges. all gift cards are final sales.

to move forward with a return request, please email support at support@madebysunday.com with your order number and the items you would like to return. 

please remember we're a company that people's livelihoods depend on. buying and requesting a refund for the wrong reasons, claiming you haven't received your order when there is a clear certificate of receipt and other shenanigans really hurt us. if you're unsatisfied then obviously, we're more than happy to work with you to find the perfect routine that helps, but requesting a refund for dishonest reasons is a scam. drop the mic.